Samsung Appliances 5.8 cu. ft. Gas Range with True Convection in Stainless Steel

the oven and range work fine but all 5 knobs began breaking about a year ago and won't stay on the range, they are unusable. it's $40 on amazon for a new set. they should last longer than 4 years!

I did not expect the temperature sensor to break so fast. I can not use my oven anymore. Costumer service suggests you to contact a certified contractor who is very expensive.

I purchased this range in 2014. My previous gas range from another manufacturer is still in service at my second home since 2002 and going strong. The oven part of the range works well, it is the range top that is the issue. Cosmetically the SAMSUNG lettering on the control panel came off within 2 years (they used stick on letters...). Really couldn't believe that happened, but it did. The bigger issue is the burners themselves. They are incapable of flame regulation to any degree suitable for cooking. The amount of flame is the same from Hi to Medium. Only after medium does the flame adjust to something lower and the low setting is actually a medium. This range is impossible to simmer. This is the type of control I would expect from a cheap range not a high end range. I have had various gas appliance technicians look at it and everything is installed correctly. My family plays musical burners since the lowest flame is the smallest burner on the right rear. Simmering or sauteing more than one dish at a time is impossible. If that wasn't bad enough SAMSUNG has used plastic to connect the control knobs to the range. Can anyone guess how long it takes before the knob connection is broken and can no longer be used to perform what flame control there is let alone turning the burner on at all? This is a known problem for SAMSUNG, you would have thought they would have sent a replacement set of Knobs to every registered owner as a way of saying "sorry" for our materials engineering oversight on the quality of our product! NOPE, you have to buy them. I have an outdoor gas grill that has been in use since 2003 and those knobs have NEVER broken or needed replacing, 16 years, now that is quality engineering. I am so disappointed in SAMSUNG right now. All of my families cell phones are SAMSUNG, our Plasma TV's are SAMSUNG, our Blu ray, Two Refrigerators (both high end), and our Chef Choice Dishwasher is SAMSUNG. This range is not a good quality product and SAMSUNG knows it.

Good Day i purchase this range in a Samsung kitchen package in December 2017 . i install it in February 2018 and its now march 2018 and majority of the touch buttons not working only the easy mode buttons are responding . i don't understand how that could be and will like to know what to do ? its a good range it cooks well and looks great but don't get why the buttons stop working .

I looked a long time before I purchased my new stove. I wanted a 5-burner stove & convection. I just got it about a week ago & so far I love this oven. I bake a lot from scratch & having a good oven is vitally important to me. I love the fact that this has the huge oven & it came with the griddle & the wok grate! That was an extra added bonus. The slide out rack is wonderful & very sturdy. The warming drawer will most likely come in handy also. The only thing I wish this would have come in white. All my appliances are white & I am not going to change the others. I actually hate silver. So, I really liked the features on this oven & it's quality compared to other brands I looked at to purchase it.